Sample Software Service Agreement

1. PARTIES This Agreement is entered into between Jetmosoft (hereinafter referred to as "the Contractor") and the individual or legal entity receiving the service (hereinafter referred to as "the Client").

2. SUBJECT The subject of this Agreement is to define the terms and limitations of liability for web software, e-commerce solutions, graphic design, and digital marketing services provided by the Contractor to the Client.

3. CONTRACTOR'S RESPONSIBILITIES AND DISCLAIMER (CRITICAL CLAUSE)

• Software Defects: The Contractor agrees to deliver the software in working condition. However, due to the nature of digital systems, the Contractor does not warrant that the software will be 100% error-free (bug-free). The Contractor shall not be held liable for incompatibilities arising from browser updates (Chrome, Safari, etc.) or server infrastructure changes after delivery.

• Digital Marketing and SEO: The Contractor commits to using its best efforts in digital marketing channels (Google, Meta, etc.). However, the Contractor cannot be held responsible for failure to reach targeted results (sales, rankings, conversions) due to algorithm changes, fluctuations in advertising costs, or competitive conditions in the Client’s industry.

• Third-Party Integrations: The Contractor is not responsible for interruptions or technical changes occurring in payment systems, shipping APIs, maps, or social media APIs used within the scope of the service.

4. CLIENT'S OBLIGATIONS

• The Client is responsible for providing all content, images, and data required for the project in a timely manner. Delays caused by the Client will be added to the delivery time.

• The Client is solely responsible for the copyright of the content provided. The Contractor shall not be held party to any legal disputes arising from such content.

5. INTELLECTUAL PROPERTY AND SOURCE CODES

• Unless otherwise agreed in writing, the fundamental source codes and ownership of the software belong to the Contractor. Only usage (license) rights are transferred to the Client. The Client may not rent or sell the software to third parties.

6. LIMITATION OF LIABILITY The Contractor's total liability for any claims arising from this agreement shall be limited to the total amount paid by the Client to the Contractor for the specific service. Claims for indirect damages, loss of profits, or loss of data shall not be subject to compensation.

7. JURISDICTION Any disputes arising from this agreement shall be subject to the jurisdiction of the Courts and Execution Offices of Eskisehir/Turkiye.